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Dear Customer:
Thank you for choosing our board service. In order to ensure that you can enjoy an efficient and high-quality service experience, we hereby introduce our service process in detail:
1. Demand confirmation:
We will have a preliminary communication with you to understand your specific needs, including the type, specifications, quantity and special requirements of the board.
2. Solution design:
According to your needs, our team will provide you with a professional board application solution, including material selection and budget estimation.
3. Quotation and contract signing:
After the solution is determined, we will provide a detailed quotation. After both parties confirm that it is correct, sign a formal contract to clarify the terms such as service content, price, and delivery time.
4. Production and processing:
After the contract is signed, we will produce and process the board according to the design plan to ensure that each board meets the quality standards.
5. Quality inspection:
During the production process and after the finished product is completed, we will conduct strict quality inspections to ensure that the product meets your expectations and industry standards.
6. Logistics and distribution:
After the quality inspection is qualified, we will arrange logistics to deliver the board safely and on time to the designated location.
7. After-sales service:
We provide comprehensive after-sales service, including product warranty, technical support and regular return visits to ensure your long-term satisfaction.
8. Feedback and improvement:
We value your feedback and will continuously improve our service process and product quality based on your opinions and suggestions.
We promise that throughout the service process, we will maintain close communication with you to ensure that every step meets your expectations. If you have any questions or need further help, please feel free to contact our customer service team.
Thank you again for your trust and support, we look forward to working with you!